Contacts

Transitions Therapeutic Services of North Texas
Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW)

In accordance with House Bill 4224 (89th Regular Session) and Texas Health & Safety Code §181.105, Transitions Therapeutic Services
of North Texas provides the following information to assist consumers in:

• Requesting health care records
• Contacting the licensing authority
• Filing a consumer complaint

How to Request Your Health Care Records
Clients and former clients may request copies of their health care records from Transitions Therapeutic Services of North Texas using one
of the following methods using form provided under the Records Request Form Page:

Email (preferred):
tjones@northtexascounselor.com

In Person:
7300 Eldorado Pkwy #270, McKinney, TX 75070

Mail:
7300 Eldorado Pkwy #270, McKinney, TX 75070

To avoid delays, please include:

• • Full name and date of birth
  • Phone number and/or email address
  • Description of records requested (entire record or specific dates)
  • Preferred delivery method (secure email, mail, or pick-up)
  • Your signature and date

If requesting records on behalf of another person, documentation showing legal authority (such as guardianship or medical power of
attorney) is required.Identity verification may be required to protect patient privacy.

Contact the Texas Behavioral Health Executive Council

(Licensing Authority for Licensed Professional Counselors, Licensed Marriage and Family Therapist, Licensed Clinical Social Worker)

Transitions Therapeutic Services of North Texas is regulated by the Texas Behavioral Health Executive Council (BHEC).

You may contact the Council using the following webpage:

https://bhec.texas.gov/contact-us/

Select Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW)
when submitting an inquiry.

File a Consumer Complaint with the Texas Attorney General
Consumers may file a complaint with the Texas Office of the Attorney General – Consumer Protection Division at:

https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

Please include relevant dates, names, and supporting documentation if available.

Questions About House Bill 4224

For questions related to HB 4224, Texas Health and Human Services provides the following contact email: HCR_PRU@hhs.texas.gov